Wood Stone open: the hearth thermocouple circuit is broken
Wood Stone reads the hearth temperature from a thermocouple buried under the floor.
Mon–Sat, 8am–8pm
- Temperature and sensors
- Pizza oven thermostat and control repair
- Source: Wood Stone
Book a visit
Three short steps, about a minute.
or call (844) 747-3662
Loading appointment form…
The appointment form couldn’t load. Please try again.
What open
actually means.
Wood Stone reads the hearth temperature from a thermocouple buried under the floor. When the wire from that sensor is unplugged, loose or broken, the controller has no reading and shows open instead of a number.
Wood Stone pizza oven display · also shown as OPEN
What to do when open shows on the pizza ovenKind of codeTemperature and sensors
A probe is handing the controller a reading it cannot believe, or none at all: a deck or tunnel sensor coated in baked-on flour and grease, its lead chafed or scorched where it passes the heat, or a connector loosened by years of doors slamming. The oven then runs hot, stalls short of its setting or shuts the heat off to protect itself. Letting the oven cool and restarting it is reasonable; a sensor that still reads wrong sits behind a panel, and that is a visit.
Usually leads toPizza oven thermostat and control repair
Thermostats calibrated or replaced, probes, timers, boards and displays repaired, so the pizza oven holds the temperature the cooks set and shows the right number.
Shows up asPizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display
A pizza oven error code shows as letters or numbers on the display of a conveyor, deck or rapid-cook oven, a flashing light on its panel, or a message about ignition, heat, belt or airflow.
MakeWood Stone
Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.
SourceWood Stone Mountain Series and Traditional Series service manual (M0014.10)
Type 2 and Type 4 controllers on Mountain Series, Traditional Series and Fire Deck ovens, and the Bistro Line and Phoenix controllers, where the manual prints it in capitals as OPEN.
Before you book,
in this order.
Each step comes from Wood Stone's own guidance for open on its pizza ovens. Follow it to the end: the last card says whether this is a visit.
Turn the oven off at the controller and let it cool before anything else.
On a Bistro or Phoenix oven, look at the thermocouple plug on the control box: if it has worked out of its socket, push it back in fully with the power off.
If the plug is seated and open stays, book a visit; the checks at the junction box under the oven and the continuity test are technician work.
Still there?
It usually turns into pizza oven thermostat and control repair. Book with the code and the model number.
What not to do
open does not report a failed burner or a gas problem; the flames may be fine. It is also different from LO, which is only a cold floor reading.
What you may
notice with it.
The pizza oven problems open tends to arrive with. Answer these at the pizza oven before anyone is booked.
All problems
Where open usually leads
Pizza oven thermostat and control repair.
Wood Stone
pizza ovens.
Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.
Wood Stone pizza oven repairMore Wood Stone codes
Temperature and sensors on other makes
All 11 codes of this kind
Outdoor gas pizza oven
A stainless pizza oven on a counter, a cart or set into masonry, fired by propane or natural gas under a stone floor and a low insulated dome.
Wood-fired pizza oven
A refractory dome over a firebrick or cast hearth, fired with wood and often a gas burner too, with a chimney, a door and thick insulation around it.
Commercial deck oven
A pizzeria's stacked steel oven with stone decks, heated by gas burners or electric elements, each deck with its own door, thermostat and controls.
In Wood Stone's own words
Temperature display reads “open”
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Type 2 and Type 4 controllers on Mountain Series, Traditional Series and Fire Deck ovens, and the Bistro Line and Phoenix controllers, where the manual prints it in capitals as OPEN.
Wood Stone open pizza oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about open.
Can I clear open myself?
What does open mean on a Wood Stone oven display?
Can I keep baking on a Wood Stone oven that shows open?
Why did open appear after the oven was moved or cleaned underneath?
Back to your everyday
Still showing open?
A booking with a code goes further when it has the code copied as shown, the model and serial from the rating plate, and a note on whether the oven still lights, heats or moves its belt. With those three, the office can match the likely part to your oven the same day.