Wood Stone FAIL: the temperature module has stopped working
On the older push-button controllers the temperature control module can report its own failure as FAIL.
Mon–Sat, 8am–8pm
- Controls and display
- Pizza oven thermostat and control repair
- Source: Wood Stone
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What FAIL
actually means.
On the older push-button controllers the temperature control module can report its own failure as FAIL. Wood Stone's first step is a power cycle; a FAIL that survives it means the module needs replacing.
Wood Stone pizza oven display · also shown as fail
What to do when FAIL shows on the pizza ovenKind of codeControls and display
The controller itself reported trouble, or stopped answering: a display with missing segments, a keypad that no longer takes a press after steam or cleaner got behind it, a board whose relays stick, or saved bake settings that vanish overnight. A full power cycle at the breaker, done as the manual describes, clears a passing glitch; a code that returns, or any sign of moisture or scorching behind the panel, means a board or a keypad, and that is a visit.
Usually leads toPizza oven thermostat and control repair
Thermostats calibrated or replaced, probes, timers, boards and displays repaired, so the pizza oven holds the temperature the cooks set and shows the right number.
Shows up asPizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display
A pizza oven error code shows as letters or numbers on the display of a conveyor, deck or rapid-cook oven, a flashing light on its panel, or a message about ignition, heat, belt or airflow.
MakeWood Stone
Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.
SourceWood Stone Mountain Series and Traditional Series service manual (M0014.10)
Type 1 controllers on older Mountain Series and Traditional Series ovens with an underfloor IR burner.
Before you book,
in this order.
Each step comes from Wood Stone's own guidance for FAIL on its pizza ovens. Follow it to the end: the last card says whether this is a visit.
Turn the oven off and then back on once.
If the display reads normally again, note the date and time in case the message returns.
If FAIL is still there after the restart, leave the oven off and book a visit for the temperature control module.
Still there?
It usually turns into pizza oven thermostat and control repair. Book with the code and the model number.
What not to do
FAIL is not a sensor reading like PROB or EEE, and it does not describe the gas burners. A dark display is a different problem again, usually power, a fuse or the relay.
What you may
notice with it.
The pizza oven problems FAIL tends to arrive with. Answer these at the pizza oven before anyone is booked.
All problems
Where FAIL usually leads
Pizza oven thermostat and control repair.
Wood Stone
pizza ovens.
Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.
Wood Stone pizza oven repairMore Wood Stone codes
Controls and display on other makes
Outdoor gas pizza oven
A stainless pizza oven on a counter, a cart or set into masonry, fired by propane or natural gas under a stone floor and a low insulated dome.
Wood-fired pizza oven
A refractory dome over a firebrick or cast hearth, fired with wood and often a gas burner too, with a chimney, a door and thick insulation around it.
Commercial deck oven
A pizzeria's stacked steel oven with stone decks, heated by gas burners or electric elements, each deck with its own door, thermostat and controls.
In Wood Stone's own words
Turn the oven off then back on, if display still reads ‘FAIL’
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Type 1 controllers on older Mountain Series and Traditional Series ovens with an underfloor IR burner.
Wood Stone FAIL pizza oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about FAIL.
Can I clear FAIL myself?
What should I do when my Wood Stone controller says FAIL?
Is FAIL on a Wood Stone oven a gas problem?
Which Wood Stone ovens can show FAIL?
Back to your everyday
Still showing FAIL?
A booking with a code goes further when it has the code copied as shown, the model and serial from the rating plate, and a note on whether the oven still lights, heats or moves its belt. With those three, the office can match the likely part to your oven the same day.