Wood Stone chec: the underfloor burner did not light in time
On Wood Stone touchpad controllers the infrared burner under the hearth gets a fixed window to light once it is called for, 90 seconds on the IR burner.
Mon–Sat, 8am–8pm
- Ignition and flame
- Pizza oven burner and igniter repair
- Source: Wood Stone
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What chec
actually means.
On Wood Stone touchpad controllers the infrared burner under the hearth gets a fixed window to light once it is called for, 90 seconds on the IR burner. If its pilot does not prove a flame inside that window, the gas valve times out and the display flashes chec while the Hearth Heat light blinks. The dome flame may keep running, so the oven still looks alive.
Wood Stone pizza oven display · also shown as check, CHEC
What to do when chec shows on the pizza ovenKind of codeIgnition and flame
The oven tried to light its burner and never proved a flame, or proved one and then lost it. The usual reasons are ordinary: a gas shutoff not fully open or a tank running dry, an igniter cracked or crusted with flour dust, a flame sensor or thermocouple that no longer reads the heat, or a draft that pulls the pilot away from it. Checking the shutoff and the tank and running the restart the manual names are fair first steps; if you smell gas, get outside first, and the valve, the sensor and every fitting stay with a technician.
Usually leads toPizza oven burner and igniter repair
Pizza oven burners cleared or replaced and igniters fitted and gapped, so the flame lights first time and burns blue and steady under the stone.
Shows up asPizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display
A pizza oven error code shows as letters or numbers on the display of a conveyor, deck or rapid-cook oven, a flashing light on its panel, or a message about ignition, heat, belt or airflow.
MakeWood Stone
Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.
SourceWood Stone Fire Deck service manual (M0011.11)
Type 2 touchpad controllers (since mid-2000) on Mountain Series, Traditional Series and Fire Deck ovens with an underfloor IR burner. The service manuals print it both as chec and as check.
Before you book,
in this order.
Each step comes from Wood Stone's own guidance for chec on its pizza ovens. Follow it to the end: the last card says whether this is a visit.
Switch the oven off at the controller, wait five minutes, then switch it on again; that is the reset Wood Stone gives for this message.
Leave the dome flame to come up first: on RFG-IR ovens the underfloor burner is not asked to light until the radiant burner has lit.
If chec returns on the next call for floor heat, leave the oven off and book a visit so the igniter, the pilot and the valve under the hearth can be tested.
Still there?
It usually turns into pizza oven burner and igniter repair. Book with the code and the model number.
What not to do
chec is not a thermocouple message; a broken floor sensor shows open, PROB or scrambled numbers instead. It also does not mean the dome burner failed, because on these controllers the dome flame is checked before the floor burner is ever called.
What you may
notice with it.
The pizza oven problems chec tends to arrive with. Answer these at the pizza oven before anyone is booked.
All problems
Where chec usually leads
Pizza oven burner and igniter repair.
Wood Stone
pizza ovens.
Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.
Wood Stone pizza oven repairMore Wood Stone codes
Ignition and flame on other makes
Outdoor gas pizza oven
A stainless pizza oven on a counter, a cart or set into masonry, fired by propane or natural gas under a stone floor and a low insulated dome.
Wood-fired pizza oven
A refractory dome over a firebrick or cast hearth, fired with wood and often a gas burner too, with a chimney, a door and thick insulation around it.
Commercial deck oven
A pizzeria's stacked steel oven with stone decks, heated by gas burners or electric elements, each deck with its own door, thermostat and controls.
In Wood Stone's own words
Touchpad style Controllers will flash “chec”.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Type 2 touchpad controllers (since mid-2000) on Mountain Series, Traditional Series and Fire Deck ovens with an underfloor IR burner. The service manuals print it both as chec and as check.
Wood Stone chec pizza oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about chec.
Can I clear chec myself?
Why does my Wood Stone oven show chec while the dome flame is burning?
How do I clear chec on a Wood Stone controller?
Can I light the Wood Stone underfloor burner by hand after a chec?
Back to your everyday
Still showing chec?
A booking with a code goes further when it has the code copied as shown, the model and serial from the rating plate, and a note on whether the oven still lights, heats or moves its belt. With those three, the office can match the likely part to your oven the same day.