The inside of a cold commercial deck oven in a pizzeria with its door open, the pizza oven's stone deck bare and a thin steel temperature probe visible along the back wall, nobody at the oven.

Middleby Marshall PROBE # OPEN: one temperature probe has stopped reading

X-Series conveyors read the chamber with more than one temperature probe.

(844) 747-3662

Mon–Sat, 8am–8pm

  • Temperature and sensors
  • Pizza oven thermostat and control repair
  • Source: Middleby Marshall

Book a visit

Three short steps, about a minute.

or call (844) 747-3662

What PROBE # OPEN
actually means.

X-Series conveyors read the chamber with more than one temperature probe. When one of them opens, the display shows PROBE followed by its number and OPEN, and an alarm sounds. The control makes up for the lost probe with the remaining ones, so the oven can carry on while service is arranged.

Middleby Marshall pizza oven display

What to do when PROBE # OPEN shows on the pizza oven

Before you book,
in this order.

Each step comes from Middleby Marshall's own guidance for PROBE # OPEN on its pizza ovens. Follow it to the end: the last card says whether this is a visit.

01

Press Dismiss and carry on with service; the control compensates for the missing probe.

02

Write down the probe number on the screen.

03

Watch the bake more closely than usual, and book a visit to replace the probe before a second one fails.

Still there?

It usually turns into pizza oven thermostat and control repair. Book with the code and the model number.

What not to do

One open probe is a warning, not a shutdown. If every probe is lost, the message changes to ALL PROBES OPEN and the oven needs immediate repair.

What you may
notice with it.

The pizza oven problems PROBE # OPEN tends to arrive with. Answer these at the pizza oven before anyone is booked.

All problems

Where PROBE # OPEN usually leads

Pizza oven thermostat and control repair.

Thermostat calibrated or replaced, temperature probe, timer, controller board or display · moderate.

In Middleby Marshall's own words

Temperature Probe number # is
Middleby Marshall X70G, X55G, X55GWB gas oven owner's operating and installation manual (78866 Rev F) Middleby Marshall X70G, X55G, X55GWB gas oven owner's operating and installation manual (78866 Rev F)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. X70G, X55G and X55GWB gas conveyors (78866 Rev F). The number in the message is the probe position; the manual prints it as PROBE # OPEN.

Middleby Marshall PROBE # OPEN pizza oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sliding a pizza into a wood-fired pizza oven on a sunny patio.
For the heart of your home.

Questions
about PROBE # OPEN.

Can I clear PROBE # OPEN myself?
Press Dismiss and carry on with service; the control compensates for the missing probe. If it comes back, it needs a visit.
Can I keep using my Middleby Marshall with PROBE # OPEN?
The manual says to dismiss it and resume, because the control compensates for the lost probe. Book the repair anyway, since the oven now has less to go on.
What does the number in PROBE # OPEN mean?
It identifies which thermocouple has failed. Giving that number when you book saves the technician time finding the right one.
Why do my pizzas bake differently since PROBE # OPEN appeared?
With one probe gone, the control is estimating that part of the chamber. A small shift in color from one side is possible until the probe is replaced.

Back to your everyday

Still showing PROBE # OPEN?

A booking with a code goes further when it has the code copied as shown, the model and serial from the rating plate, and a note on whether the oven still lights, heats or moves its belt. With those three, the office can match the likely part to your oven the same day.

(844) 747-3662 Schedule a repair