

TurboChef Soaking: the conveyor is at temperature and warming its surfaces
Once the air in the chamber reaches the set point, the HhC does not start cooking straight away.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: TurboChef
Book a visit
Three short steps, about a minute.
or call (844) 747-3662
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What SOAKING
actually means.
Once the air in the chamber reaches the set point, the HhC does not start cooking straight away. It adds five minutes so the cavity walls, jetplates and belt catch up with the air, and shows SOAKING with the time left. When the count ends the oven moves to cooking on its own.
TurboChef pizza oven display
What to do when SOAKING shows on the pizza ovenKind of codeMode, not a failure
No part of the oven has failed; the display is reporting a state someone chose or the oven entered on its own. A cool-down keeps the blowers turning after the heat is off until the cavity or the tunnel has dropped to a safe level, an energy save setting lets the decks sag between rushes, and a menu lock stops anyone on the line from changing the bake times. No part is needed: letting the cool-down run out, or the key sequence in the manual, brings the oven back.
Usually leads toNo repair
Wait for the countdown to finish before loading the first pizzas.
Shows up asPizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display
A pizza oven error code shows as letters or numbers on the display of a conveyor, deck or rapid-cook oven, a flashing light on its panel, or a message about ignition, heat, belt or airflow.
MakeTurboChef
A TurboChef call starts with the menu item that came out wrong and the recipe setting it ran on, since a rapid-cook oven follows those settings to the second.
SourceTurboChef High h Conveyor (HhC 1618, 2020, 2620) owner's manual, HCT-4201 Rev U
Mode 4 on HhC 1618, 2020 and 2620 conveyors with the legacy controller.
Before you book,
in this order.
Each step comes from TurboChef's own guidance for SOAKING on its pizza ovens. Follow it to the end: the last card says whether this is a visit.
Wait for the countdown to finish before loading the first pizzas.
Plan the morning start so warm-up and soak are done before the first order.
If the oven drops back from cooking to warming during service, note how often; a fall of 25°F or more below set point sends it back, and repeated drops are worth a visit.
Cleared?
The code has left the display, the decks or the tunnel come up to the set heat and hold it through a full service, the belt keeps its speed and the blowers run steady, all with no part changed. If the same code returns within a week, or on the next busy night, say so when you book.
What not to do
SOAKING is not a stuck warm-up; it ends after five minutes on its own. Baking during the soak is what gives pale first pizzas, not a heater problem.
What you may
notice with it.
The pizza oven problems SOAKING tends to arrive with. Answer these at the pizza oven before anyone is booked.
All problemsNo repair indicated
Nothing to repair.
No part of the oven has failed; the display is reporting a state someone chose or the oven entered on its own. A cool-down keeps the blowers turning after the heat is off until the cavity or the tunnel has dropped to a safe level, an energy save setting lets the decks sag between rushes, and a menu lock stops anyone on the line from changing the bake times. No part is needed: letting the cool-down run out, or the key sequence in the manual, brings the oven back.
TurboChef
pizza ovens.
A TurboChef call starts with the menu item that came out wrong and the recipe setting it ran on, since a rapid-cook oven follows those settings to the second.
TurboChef pizza oven repairMore TurboChef codes
Mode, not a failure on other makes
In TurboChef's own words
five minutes for the oven cavity surfaces to warm.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Mode 4 on HhC 1618, 2020 and 2620 conveyors with the legacy controller.
TurboChef SOAKING pizza oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about SOAKING.
Can I clear SOAKING myself?
Why does my TurboChef say Soaking when it is already hot?
Can I skip the Soaking step on a TurboChef conveyor?
My TurboChef went from Cooking back to Warming. Why?
Back to your everyday
Still showing SOAKING?
A booking with a code goes further when it has the code copied as shown, the model and serial from the rating plate, and a note on whether the oven still lights, heats or moves its belt. With those three, the office can match the likely part to your oven the same day.