The front control panel of a stainless rapid-cook pizza oven on a pizzeria counter, the pizza oven's display glowing with no characters readable, its door closed and nobody at the oven.

Middleby Marshall **00FF: the touch screen has lost contact with the I/O board

The touch screen on a Middleby Marshall conveyor is only the user interface; the I/O board does the switching of blowers, belts and burners.

(844) 747-3662

Mon–Sat, 8am–8pm

  • Controls and display
  • Pizza oven thermostat and control repair
  • Source: Middleby Marshall

Book a visit

Three short steps, about a minute.

or call (844) 747-3662

What **00FF
actually means.

The touch screen on a Middleby Marshall conveyor is only the user interface; the I/O board does the switching of blowers, belts and burners. When the link between them is broken, the PS638 shows **00FF. The X-Series reports the same break in words as I/O COMM LOST.

Middleby Marshall pizza oven display · also shown as I/O COMM LOST

What to do when **00FF shows on the pizza oven

Before you book,
in this order.

Each step comes from Middleby Marshall's own guidance for **00FF on its pizza ovens. Follow it to the end: the last card says whether this is a visit.

01

Note what the oven is doing, such as whether the belt is still moving and whether it is still hot.

02

Turn the oven off with its switch.

03

Book a visit; both manuals send this one straight to service.

Still there?

It usually turns into pizza oven thermostat and control repair. Book with the code and the model number.

What not to do

**00FF is not a temperature or belt message, even though the oven may stop responding to the screen. A blank screen with no power at all is a supply or breaker check, not this code.

What you may
notice with it.

The pizza oven problem **00FF tends to arrive with. Answer these at the pizza oven before anyone is booked.

All problems

Where **00FF usually leads

Pizza oven thermostat and control repair.

Thermostat calibrated or replaced, temperature probe, timer, controller board or display · moderate.

In Middleby Marshall's own words

display (user interface) and the I/O
Middleby Marshall PS638 electric and gas oven owner's operating and installation manual (74617 Rev G) Middleby Marshall X70G, X55G, X55GWB gas oven owner's operating and installation manual (78866 Rev F)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. PS638 (74617) prints **00FF; X70G, X55G and X55GWB (78866 Rev F) print I/O COMM LOST.

Middleby Marshall **00FF pizza oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family sliding a pizza into a wood-fired pizza oven on a sunny patio.
For the heart of your home.

Questions
about **00FF.

Can I clear **00FF myself?
Note what the oven is doing, such as whether the belt is still moving and whether it is still hot. If it comes back, it needs a visit.
What does **00FF mean on a Middleby Marshall PS638?
The touch screen has lost its connection to the I/O board that runs the oven. It is a communication problem inside the controls.
Is I/O COMM LOST on an X55 the same thing?
Yes. The X-Series spells out the same loss of contact between the display and the I/O board.
Will a power cycle fix **00FF?
The manual's remedy is service, not a reset. The cable and the two boards at either end of the link need testing, so book a visit.

Back to your everyday

Still showing **00FF?

A booking with a code goes further when it has the code copied as shown, the model and serial from the rating plate, and a note on whether the oven still lights, heats or moves its belt. With those three, the office can match the likely part to your oven the same day.

(844) 747-3662 Schedule a repair