---
title: "Wood Stone FAIL: the temperature module has stopped working"
description: "What FAIL means on Wood Stone FAIL: the temperature module has stopped workings, what to check before booking, and when it is not a failure at all."
url: "https://pizzaovenrepair.center/error-codes/wood-stone-fail/"
---

# Wood Stone FAIL: the temperature module has stopped working

On the older push-button controllers the temperature control module can report its own failure as FAIL.

## What FAIL actually means.

On the older push-button controllers the temperature control module can report its own failure as FAIL. Wood Stone's first step is a power cycle; a FAIL that survives it means the module needs replacing.

Wood Stone pizza oven display · also shown as fail

What to do when FAIL shows on the pizza oven

### Kind of code Controls and display

The controller itself reported trouble, or stopped answering: a display with missing segments, a keypad that no longer takes a press after steam or cleaner got behind it, a board whose relays stick, or saved bake settings that vanish overnight. A full power cycle at the breaker, done as the manual describes, clears a passing glitch; a code that returns, or any sign of moisture or scorching behind the panel, means a board or a keypad, and that is a visit.

### Usually leads to Pizza oven thermostat and control repair

Thermostats calibrated or replaced, probes, timers, boards and displays repaired, so the pizza oven holds the temperature the cooks set and shows the right number.

### Shows up as Pizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display

A pizza oven error code shows as letters or numbers on the display of a conveyor, deck or rapid-cook oven, a flashing light on its panel, or a message about ignition, heat, belt or airflow.

### Make Wood Stone

Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.

### Source Wood Stone Mountain Series and Traditional Series service manual (M0014.10)

Type 1 controllers on older Mountain Series and Traditional Series ovens with an underfloor IR burner.

## Before you book, in this order.

Each step comes from Wood Stone's own guidance for FAIL on its pizza ovens. Follow it to the end: the last card says whether this is a visit.

01

Turn the oven off and then back on once.

02

If the display reads normally again, note the date and time in case the message returns.

03

If FAIL is still there after the restart, leave the oven off and book a visit for the temperature control module.

### Still there?

It usually turns into [pizza oven thermostat and control repair](https://pizzaovenrepair.center/services/pizza-oven-thermostat-and-control-repair/). Book with the code and the model number.

### What not to do

FAIL is not a sensor reading like PROB or EEE, and it does not describe the gas burners. A dark display is a different problem again, usually power, a fuse or the relay.

## What you may notice with it.

The pizza oven problems FAIL tends to arrive with. Answer these at the pizza oven before anyone is booked.

[All problems](https://pizzaovenrepair.center/problems/)

Before you call

### [Pizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display](https://pizzaovenrepair.center/problems/pizza-oven-error-code/)

[All 7 causes, cheapest first](https://pizzaovenrepair.center/problems/pizza-oven-error-code/)

It also comes with

- [**Pizza Oven Not Getting Hot Enough to Bake a Crisp Crust**](https://pizzaovenrepair.center/problems/pizza-oven-not-getting-hot/)
- [**Deck Oven Temperature Drifting Away From the Dial Setting**](https://pizzaovenrepair.center/problems/deck-oven-temperature-drifting/)

Problem

### Pizza Oven Error Code on a Deck, Conveyor or Rapid-Cook Display

7 causes, cheapest first

Where FAIL usually leads

## Pizza oven thermostat and control repair.

**Thermostat calibrated or replaced, temperature probe, timer, controller board or display · moderate.**

Book a visit [What the job involves](https://pizzaovenrepair.center/services/pizza-oven-thermostat-and-control-repair/)

## Wood Stone pizza ovens.

Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables.

[Wood Stone pizza oven repair](https://pizzaovenrepair.center/brands/wood-stone/)

More Wood Stone codes

[chec](https://pizzaovenrepair.center/error-codes/wood-stone-chec/) [open](https://pizzaovenrepair.center/error-codes/wood-stone-open/) [PROB](https://pizzaovenrepair.center/error-codes/wood-stone-prob/) [EEE](https://pizzaovenrepair.center/error-codes/wood-stone-eee/) [LO](https://pizzaovenrepair.center/error-codes/wood-stone-lo/) [System Error!](https://pizzaovenrepair.center/error-codes/wood-stone-system-error/) [RADIANT BURNER FAILED](https://pizzaovenrepair.center/error-codes/wood-stone-radiant-burner-failed/) [Red over-temperature light](https://pizzaovenrepair.center/error-codes/wood-stone-red-over-temperature-light/) [All indicator lights flashing](https://pizzaovenrepair.center/error-codes/wood-stone-all-indicator-lights-flashing/) [ECONOMY light](https://pizzaovenrepair.center/error-codes/wood-stone-economy-light/) [Cook buttons flashing red](https://pizzaovenrepair.center/error-codes/wood-stone-cook-buttons-flashing-red/)

Controls and display on other makes

[Middleby Marshall **00FF](https://pizzaovenrepair.center/error-codes/middleby-marshall-00ff/) [TurboChef Er1](https://pizzaovenrepair.center/error-codes/turbochef-er1/)

Wood Stone builds this

### Outdoor gas pizza oven

A stainless pizza oven on a counter, a cart or set into masonry, fired by propane or natural gas under a stone floor and a low insulated dome.

Wood Stone builds this

### Wood-fired pizza oven

A refractory dome over a firebrick or cast hearth, fired with wood and often a gas burner too, with a chimney, a door and thick insulation around it.

Wood Stone builds this

### Commercial deck oven

A pizzeria's stacked steel oven with stone decks, heated by gas burners or electric elements, each deck with its own door, thermostat and controls.

## In Wood Stone's own words

> Turn the oven off then back on, if display still reads ‘FAIL’

[Wood Stone Mountain Series and Traditional Series service manual (M0014.10)](https://woodstone-corp.com/wp-content/uploads/2022/10/M0014_MS_Service_Manual_10.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Type 1 controllers on older Mountain Series and Traditional Series ovens with an underfloor IR burner.

## Wood Stone FAIL pizza oven repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://pizzaovenrepair.center/locations/)

[Tampa Bay](https://pizzaovenrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://pizzaovenrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://pizzaovenrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://pizzaovenrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://pizzaovenrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://pizzaovenrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://pizzaovenrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://pizzaovenrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://pizzaovenrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://pizzaovenrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://pizzaovenrepair.center/locations/orlando/winter-park/)
- [Windermere](https://pizzaovenrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://pizzaovenrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://pizzaovenrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://pizzaovenrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://pizzaovenrepair.center/locations/orlando/heathrow/)
- [Celebration](https://pizzaovenrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://pizzaovenrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://pizzaovenrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://pizzaovenrepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://pizzaovenrepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://pizzaovenrepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://pizzaovenrepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://pizzaovenrepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://pizzaovenrepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://pizzaovenrepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://pizzaovenrepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://pizzaovenrepair.center/locations/south-florida/golden-beach/)
- [Weston](https://pizzaovenrepair.center/locations/south-florida/weston/)
- [Boca Raton](https://pizzaovenrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://pizzaovenrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://pizzaovenrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://pizzaovenrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://pizzaovenrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://pizzaovenrepair.center/locations/new-york/tribeca/)
- [SoHo](https://pizzaovenrepair.center/locations/new-york/soho/)
- [Greenwich Village](https://pizzaovenrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://pizzaovenrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://pizzaovenrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://pizzaovenrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://pizzaovenrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://pizzaovenrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://pizzaovenrepair.center/locations/new-york/great-neck/)
- [Southampton](https://pizzaovenrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://pizzaovenrepair.center/locations/new-york/scarsdale/)

[Houston](https://pizzaovenrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://pizzaovenrepair.center/locations/houston/river-oaks/)
- [Memorial](https://pizzaovenrepair.center/locations/houston/memorial/)
- [Tanglewood](https://pizzaovenrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://pizzaovenrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://pizzaovenrepair.center/locations/houston/kingwood/)
- [Bellaire](https://pizzaovenrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://pizzaovenrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://pizzaovenrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://pizzaovenrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://pizzaovenrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://pizzaovenrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://pizzaovenrepair.center/locations/houston/the-woodlands/)
- [West University](https://pizzaovenrepair.center/locations/houston/west-university/)

[Chicago](https://pizzaovenrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://pizzaovenrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://pizzaovenrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://pizzaovenrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://pizzaovenrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://pizzaovenrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://pizzaovenrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://pizzaovenrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://pizzaovenrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://pizzaovenrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://pizzaovenrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://pizzaovenrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://pizzaovenrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://pizzaovenrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://pizzaovenrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://pizzaovenrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://pizzaovenrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://pizzaovenrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://pizzaovenrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://pizzaovenrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://pizzaovenrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://pizzaovenrepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://pizzaovenrepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://pizzaovenrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://pizzaovenrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://pizzaovenrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://pizzaovenrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://pizzaovenrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://pizzaovenrepair.center/locations/los-angeles/malibu/)

[San Diego](https://pizzaovenrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://pizzaovenrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://pizzaovenrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://pizzaovenrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://pizzaovenrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://pizzaovenrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://pizzaovenrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://pizzaovenrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://pizzaovenrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://pizzaovenrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://pizzaovenrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://pizzaovenrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://pizzaovenrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://pizzaovenrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://pizzaovenrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://pizzaovenrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://pizzaovenrepair.center/locations/bay-area/atherton/)
- [Woodside](https://pizzaovenrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://pizzaovenrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://pizzaovenrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://pizzaovenrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://pizzaovenrepair.center/locations/bay-area/piedmont/)
- [Marina](https://pizzaovenrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about FAIL.

### Can I clear FAIL myself?

Turn the oven off and then back on once. If it comes back, it needs a visit.

### What should I do when my Wood Stone controller says FAIL?

Turn the oven off and on once. If FAIL remains, the temperature control module has to be replaced by a technician.

### Is FAIL on a Wood Stone oven a gas problem?

No. It comes from the electronic temperature module, not from the burners or the gas valves.

### Which Wood Stone ovens can show FAIL?

The older Type 1 controllers with separate start and stop buttons. Newer touchpad and touchscreen controllers use other messages.

---

**[Read on the site: Wood Stone FAIL: the temperature module has stopped working](https://pizzaovenrepair.center/error-codes/wood-stone-fail/)**

**[Book a visit with PizzaOvenRepair.center](https://pizzaovenrepair.center/schedule/)**
