--- title: "Wood Stone Pizza Oven Repair | PizzaOvenRepair.center" description: "Wood Stone pizza oven repair. Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables." url: "https://pizzaovenrepair.center/brands/wood-stone/" --- # Wood Stone Pizza Oven Repair Where a Wood Stone oven faces the dining room, the tech plans the visit around guests who can watch the hearth from their tables. ## Wood Stone pizza ovens, specifically. Wood Stone builds stone-hearth ovens in Bellingham, Washington, fired by gas, by wood or by both, for pizzerias and for homes, and adds Fire Deck gas ovens and the AMP Series 64 electric deck to the same catalog. The company has fitted several controller generations over the years, so a visit starts by reading the model tag and identifying which controller the oven carries. The Wood Stone lineup ### Builds 3 pizza oven types Outdoor gas pizza oven · Wood-fired pizza oven · Commercial deck oven ### Called out for Gas Pizza Oven Won't Light: Clicks, Gas Hiss, Still No Flame and 5 more problems on Wood Stone ### Repairs we do 10 repairs, on any make Pizza oven diagnostic visit · Pizza oven burner and igniter repair · Pizza oven gas valve and thermocouple repair · Pizza oven floor and dome repair ### Error codes chec · open · PROB · FAIL · EEE 12 Wood Stone codes with a page of their own ## The Wood Stone lineup. Wood Stone builds 3 of the 4 pizza oven types this site covers. Which one decides how the visit is planned. [All pizza oven types](https://pizzaovenrepair.center/types/) Outdoor gas ### Outdoor gas pizza oven **4** of the problems we see on Wood Stone come up on it Outdoor gas pizza oven repair Wood-fired ### Wood-fired pizza oven **3** of the problems we see on Wood Stone come up on it Wood-fired pizza oven repair Deck ### Commercial deck oven **3** of the problems we see on Wood Stone come up on it Commercial deck oven repair ## What is particular to Wood Stone. Commercial ovens include the Mountain Series, Traditional Series and Bistro Line stone hearths, the Fire Deck ovens (including the FA-9660 Automatic) and the AMP Series 64 electric deck; homes get the Mountain Home, Traditional Home and Bistro Home ovens. The model suffix (RFG, RFG-IR, W, W-IR) tells a technician which burners and controls are on board. ### Ignition built into the gas valve Wood Stone gas ovens use smart valves with the ignition circuit inside, lighting a pilot with a glowing coil rather than a spark. Each light-off is a 90-second trial of glow, purge and glow again, which is why a slow start is not always a broken igniter. ### A second burner under the floor Many Wood Stone ovens add an infrared burner beneath the hearth that helps the dome flame or the wood fire during warm-up and busy hours. It runs on the thermostat, and on touchpad controllers it will not be asked to light until the dome burner has proved its flame. ### Fine cracks come with the refractory Wood Stone treats hairline cracking in the floor and dome as normal and harmless to baking. A crack wider than about 1/8 inch is the one to report and have looked at. ### A slow first fire is part of the design The ceramic picks up moisture in shipping and storage, and Wood Stone sets out a staged startup with a low set point and low flame on the first day. Skipping it on a new oven, or one that has sat unused, invites cracking. Parts Gas valves, pilot igniters, thermocouples and controllers differ by controller generation and fuel setup, so the model and serial tag are read before a part is ordered. The refractory dome and floor are cast as one piece and are not a routine stocked part. Repair or replace Burners, valves, igniters, thermocouples and controllers are all replaceable, so a Wood Stone oven with a sound dome is almost always worth repairing. Wide cracks or a hearth that has broken up are the cases where the refractory itself needs an assessment first. Book your Wood Stone visit ## What we are called out for. On Wood Stone, most often gas pizza oven won't light: clicks, gas hiss, still no flame. [All problems](https://pizzaovenrepair.center/problems/) Wood Stone error codes - [`chec` Ignition and flame](https://pizzaovenrepair.center/error-codes/wood-stone-chec/) - [`open` Temperature and sensors](https://pizzaovenrepair.center/error-codes/wood-stone-open/) - [`PROB` Temperature and sensors](https://pizzaovenrepair.center/error-codes/wood-stone-prob/) - [`FAIL` Controls and display](https://pizzaovenrepair.center/error-codes/wood-stone-fail/) - [`EEE` Temperature and sensors](https://pizzaovenrepair.center/error-codes/wood-stone-eee/) - [`LO` Mode, not a failure](https://pizzaovenrepair.center/error-codes/wood-stone-lo/) [All Wood Stone codes](https://pizzaovenrepair.center/error-codes/#codes-wood-stone) ### Gas Pizza Oven Won't Light: Clicks, Gas Hiss, Still No Flame 7 causes, cheapest first ### Pizza Oven Pilot Won't Stay Lit Once the Knob Is Released 6 causes, cheapest first ### Pizza Oven Not Getting Hot Enough to Bake a Crisp Crust 7 causes, cheapest first ### Pizza Oven Floor Cracked: Split Tiles, Lifted Bricks, Crumbling Stone 6 causes, cheapest first ## Not a Wood Stone? Wood Stone is one of 16 pizza oven makes on this site. The other 15 each have a page of their own. [All 16 brands](https://pizzaovenrepair.center/brands/) ## Wood Stone pizza oven repair, where we come out. 9 metros, each with its own page. 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Usually not. Wood Stone says fine cracking of the floor and dome is normal and does not affect baking; a crack that opens past about 1/8 inch should be looked at. ### Why does my Wood Stone oven take a while to light? The smart gas valve runs a 90-second trial: it glows the igniter, purges, then glows again while pilot gas flows. A light-off inside that window is normal; repeated failures to light need a technician. ### Can a Wood Stone home oven be installed outdoors? Yes. Wood Stone states that all Mountain Home ovens are approved for outdoor installation, with their own rules for enclosing the base and for venting. ### What should I do before firing a Wood Stone oven that sat unused all winter? Follow the maker's slow startup again: a low set point and low flame at first, raising the heat in stages, so moisture leaves the ceramic without cracking it. ### Why won't the underfloor burner on my Wood Stone oven come on? On touchpad controllers the infrared burner waits until the dome burner has lit. If the dome flame is burning and the floor burner still does not light, the controller will usually flash chec and the ignition needs checking. --- **[Read on the site: Wood Stone Pizza Oven Repair | PizzaOvenRepair.center](https://pizzaovenrepair.center/brands/wood-stone/)** **[Book a visit with PizzaOvenRepair.center](https://pizzaovenrepair.center/schedule/)**